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SimplyTrends FAQ
Can I use SimplyTrends for free?
Yes! Simply sign up and you are automatically on the free plan. You can still use a lot of tools, but you will be limited in your ability to pull all of the data and use other tools.
What payment methods do you accept?
All major credit cards including Visa, Mastercard, Discover, American Express, and UnionPay.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime by following these steps: go to Subscription page > click "Change" button > click "Cancel plan" button > pick a reason and click "No, continue cancellation" button > click "Finish canceling" button.
What currency are your prices in?
All prices are in USD.
Do you offer discounts?
Yes, we offer a 40% discount on annual plans, when they are paid upfront.
Can I request a refund?
SimplyTrends has a non-refund policy and does NOT provide refunds at any time or for any reason.
After purchasing a yearly plan, why do I have more "Sales tracking stores" in my account than the number of monthly credits specified on the Pricing page?
When you buy a yearly plan, you receive all the "Sales tracking stores" credits for the entire year, which amounts to 12 months' worth of sales tracking credits. This means that the credits for a yearly plan are renewed annually, rather than monthly.
How do I contact help or support?
We have a dedicated support team available for all your questions and needs. If you need anything, simply shoot us an email at hello@simplytrends.co .
Why SimplyTrends?
SimplyTrends provides industry’s highest quality data that is updated in real time. And we take things a step further by bringing you many unique features that give you a real edge over your competitors. SimplyTrends also makes it easy for you to understand all the complex data by offering a clear and caring interface with hints explaining what each metric means.